Booked train tickets, chased an invoice and found a plumber... all with one email.

What We Do

What we can help you achieve

Vi-VA Virtual Assistants are here to get things done for you. Designed for entrepreneurs, we take away the time-consuming tasks that get in the way of the important stuff.
If you’re new to virtual assistance, it’s so much more than admin or office help – you can bring your brief to Vi-VA and we’ll manage complete end to end projects in house.
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Intelligent Virtual Assistance

Our people are our strength. It’s not easy to make it into our high calibre team. With years of experience and up to date knowledge, you have access to a support team to give your business the edge.

One Task At A Time

Vi-VA’s service gives you the chance to clear your to-do list of all those little jobs – and larger jobs – that get in the way. Easy to delegate, just send us a text, call or email with your task and we’ll get straight on it.

Grow Your Bottom Line

Our Virtual Assistant service is perfect for start-ups, entrepreneurs and small businesses looking to reduce overheads and staff commitments. We handle all the payrolls and taxes. You just tell us what you need.

We Listen to our Clients

Our clients told us they wanted specialist help, great customer service and flexible support. So that’s what we do. Each client has a main point of contact and we adapt to provide the best possible service.

My Team is Your Team!

Professional, Experienced, Approachable.

We have a wide range of skills within our large Virtual Assistant team. As a client at Viva you will always be assigned a main VA as your primary contact and where necessary we pull in other VAs to ensure you get the perfect mix to meet the needs of your business.
Meet the team

Services

We Offer Awesome Services

We understand that things don’t always go to plan. Whatever problems crop up in your life, Vi-VA Virtual Assistants offer flexible options to take care of things. From small tasks that get in the way, to ongoing projects that need a helping hand. Check out our different services here.
More on Services

Services

We Offer Awesome Services

We understand that things don’t always go to plan. Whatever problems crop up in your life, Vi-VA Virtual Assistants offer flexible options to take care of things. From small tasks that get in the way, to ongoing projects that need a helping hand. Check out our different services here.

Admin Support

No more checking emails or chasing people...

Bookkeeping

Knowing that your bookkeeping is in good hands is a weight lifted!

Credit Control

Our professional credit control service removes the stress and gets your cash flowing again.

Inbox Zilch

Our fantastic service to get your email inbox to zero. Find out just how great it feels.

Admin Support

Bookkeeping

Credit Control

Diary Management

We specialise in taking care of your diary and how you like it managed.

Research

Research is time-consuming, so let us do it for you.

Travel Bookings

Whether you'd prefer to get there faster with changes or relax on a direct train, we do detail as standard.

Association Support

We work with associations to manage their members,calls, payments, accounting and all associated services.

Diary Management

Research

Travel Bookings

Digital Declutter

If you find that your electronic files are all over, we can help get you super-organised!

Copywriting

Stand out from the crowd, our in-house copywriter can find the right words to articulate your message.

Home/Work Balance

Can you use your spare time on things you enjoy, or do you use it catching up on errands at weekends?

Business Coach Services

Keeping your business running while you’re delivering from invoices and emails to calls and credit control. No falling behind, ensuring you stay out front.

Digital Declutter

Copywriting

Home/Work Balance

Pricing

Looking to Hire a Virtual Assistant?

We have a range of monthly plans. We can also build bespoke monthly packages to meet your individual requirements...

Starter Plan

£ 75

3 Hours
  • 3 hours VA Support per month
  • Money Back Guarantee
Contact us

Professional Plan

£ 240

£24 per hour
  • 10 hours Virtual Assistance per Month
  • Same Dedicated VA
  •  Carry hours forward to following month
  • Money Back Guarantee
Contact us

Plus PlanMost Popular

£ 460

£23 per hour
  • 20 hours VA Support per month
  • Same dedicated VA
  • Carry unused hours forward to following month
  • Money Back Guarantee
Contact us

Ultimate Plan

£ 660

£22 per hour
  • 30 hours VA Support per month
  • Same dedicated VA
  • Carry unused hours forward to following month
  • Money Back Guarantee
Contact us

Are these the only packages available?

No. These are just some of our most popular packages to give you an idea of prices and services but we can customise a package tailored to your business needs. Just tell us what you need and we can give you a personal quote.

Are their any discounts rates available?

We price our work really competitively but we can sometimes offer extended dicounts for larger, ongoing contracts. We are happy to give you a tailored quote to meet your specific requirements.

Get thinking creatively... What can we take off your hands?

Whatever the problem, we’re part of the solution. Simply click to get in touch for a free, no obligation quote and find out how we can help.

How Our Customers feel about Vi-VA

Since 2005 we've had lots of satisfied customers. Here's what some of them had to say...

Viva have been a constant support to UKCFA for nearly five years. We have had the same dedicated VA for all this time who deals with all our account membership issues from initial application, administration of their account to the everyday membership communications. She also supports us in the organisation of our monthly meetings, updating our website and maintaining our accounts. Additionally, she is there to help us for all the other little things that crop up along the way. I would fully recommend Viva.

Julia DrovesUK Crowd Funding Association

Totally reliable, accurate, ‘right first time’ work – and great people to work with.

David WallCLS Europe

I was organising a 3-day conference for international staff from around the world, and Jane was a great asset in supporting me with this. She got on with any task and was so thorough, seeing everything through to completion. Jane was brilliant at communicating and keeping me in the loop, whilst still managing tasks without needing me to advise all the time. She regularly kept me updated about the hours she had done, how many she had left, and when she planned to work, so I knew the best times to contact her. Jane was flexible and would pick up tasks at short notice, being willing to change her hours if needed. She was also great at taking initiative, whilst balancing this with gaining my approval for decisions when needed. I would definitely recommend Vi-VA if Jane is anything to go by, I couldn't have organised the event without her.

Annaacet UK

We were fully supported from end to end. Without the support of Viva membership services we would have got really bogged down in the day to day operations. Instead we were able to delegate all of the jobs that needed to be done and we could focus on growing our membership base. Invaluable.

Noel GuilfordMBHQ Director

Uber have worked with the team at Vi-VA Business & Lifestyle for quite some time now. We are a fast growing business, quite often with tight client deadlines to meet, therefore using Vi-VA for admin as well as marketing support has been extremely helpful in our fire fighting phase! We know that we can provide Sarah and the team with a project and not worry about them delivering on time or to the standard our clients require. Vi-VA have helped us with copy writing, partner sourcing, data check and entry as well as being a professional overflow for inbound calls and email requests. We will no doubt continue to use their services.

Sarah CrossUber And Code Beautiful

Cathy and Amie have been fantastic. They have both been very professional, efficient and certainly helped us with the current workload. I am sure we will need your company’s services again in the near future.

Aldo De LeonibusGraphic Designer, Owl Eyes

Working with Viva is fantastic, the team are always on hand to help out, from answering member questions, to organising the board meeting and our events. They are an important addition to our team, friendly, professional, reliable, everything we need and more besides.

Gail DixonAssociation of Sign Language Interpreters

We’re grateful of the support over the last couple of years from Viva. It was a perfect match for our requirements during a period of transition, Viva are both flexible and highly professional. Their service exceeded my expectations.
Antonia worked to ensure her service and approach blended well with other contractors we had in place and provided a consistent service to our members, with minimal input from me.

Abigail PageAssociation of Geographic Information - Chair

I am a delighted customer of Vi-VA. The really important thing they do is save me time, so I can concentrate on what I’m best at, which helps me grow my business. I find the team Sarah provides me with takes great initiative and of an excellent calibre, they are also of a high professional standard. I highly recommend hiring the team at Vi-VA to help grow your business.

Gavin PrestonPerformance Accelerator

Vi-VA were recommended to me by another small business owner. The joy of the service is that they are there exactly when you want them and they have provided extra capacity and support for me when things have been frantic.
By providing me with admin assistance, they allowed me to concentrate on my business’s key areas and fee generating work, confident that they were carrying out work to the high standards I require, but without having to worry about the hassle and paperwork of employing someone on a temporary basis.
Their work was promptly delivered and accurate. The capability of their assistants ensured they were excellent value for money as they took less time than it probably would have taken me!

ClaireMeritas Marketing

I just wanted to let you know how fantastically well Antonia has undertaken my arrangements. I’ve been impressed with her accuracy, completion and speed of response. Outstanding.

AndrewNorth Wales

Sarah and the team have been a real help with our whole debt management and accounts process. They went through the old process and step by step improved all aspects of it. They handle all areas of it for us, from initial client calls, to reminder letters and all the way through. They have improved our collection rates significantly, and have a professional and positive approach which is reassuring and very important for us. Their involvement has meant what can be a tricky area is now efficiently run and we don’t keep having to check how things are going, it just gets done properly.

Daniel MaycockOnionring

Allison’s expertise in HR is invaluable. She has a wide range of practical experience and a thorough theoretical knowledge of legal issues. In conversation she makes complex issues accessible and straightforward. I would recommend her services to any company in need of HR advice.

Carolyn MayStill Much To Offer

I’ve used VAs for about 4 years now, but I’ve never seen such a wide range of skills that Vi-VA offers. I know my business thrives when I outsource the stuff that takes too much of my time – I’ve proven it time and again. I use Vi-VA because their VAs are top-notch and will turn their hand to far more than just typing and answering phones. Sarah is bold, innovative and trustworthy. With her company Vi-VA, she offers an impressive and professional range of services for small businesses. She serves her clients with customer service that is second to none and her team of experts seem to follow her lead.

Amanda AlexanderCoaching Mums

Marion was my secretary at Chester Royal Infirmary and subsequently the Countess of Chester Hospital from 1987 to 2003 and also my private secretary at the Grosvenor Nuffield Hospital from 1997 to May 2011 when I retired from private practice. Throughout this time she has been the most efficient and punctilious secretary I have ever worked with. Her organisational skills are in the very first rank and her typing faultless. In addition to this she has an excellent manner, is unfailingly polite and has always got on well with patients and colleagues alike.

MR Michael G Spencer M.A. (OXON), B.M., B.CH., F.R.C.S. (ENG)Consultant Otolaryngologist

Vi-VA provide an invaluable service and get the job done very quickly and professionally. Huge thanks to the whole team.

Donna MarshallNHS Workforce Review Team

Testimonial I’ve returned again and again to Sarah and her team. I’ve found their services always professional and on time. Sarah will help us out if I need help in the last moment and has been very accommodating with us throughout the time we have worked together. I would recommend Sarah and her team to anyone looking for good results from a virtual office team. We first used Vi-VA as we needed help at the last minute and did not have the resource available at the time to provide the work needed. Vi-VA are always organised, diligent and helped us to get the work we needed done quickly. They are very efficient, trust worthy and get the job done!

Sharon Baker

As a small business, having the flexibility to use a virtual assistant is invaluable, especially when deadlines are tight. I’d happily recommend Vi-VA to anybody for their responsiveness, professionalism and versatility.

Sam MarshallClearbox Consulting

Thank you for providing us with professional and capable VAs. They proved to be an asset to our team at a time when we needed the additional support to manage our increased workload. They slotted straight into our existing team and we found their service to be invaluable!

Isabelle ParasramGreycoat Law

I did not know where to start – 3 years of domestic and work email saved in my inbox—important contacts and attachments but the inbox was full and I had no system. Then I discovered Vi–VA. They actually can work with you and declutter your lap top and emails. A brilliant service! I am now all sorted out thanks to Sarah and Rachael – I could not have done this myself -absolutely marvellous. My business is back on top again. Thanks so much.

Pat PricePrice Jones Ltd

I trust Antonia and Vi-VA Business & Lifestyle with some really important tasks. Whenever I need that extra level of detail put into working through complex travel arrangements, I drop Antonia an email and know that mountains will be moved to make it happen. It’s the speed, efficiency, accuracy and kindness in the service that I value most.

Andrew Griff-Owen

"We always find Sarah and the team really helpful, whether its just one off jobs we haven’t got time for or longer projects. We recently used Vi-Va to help with some lead generation for our events, we found them hard working, surpassing targets we had set and delivering good results. I’d certainly recommend them."

Danny MaycockCheshire Food Festival Ltd
We are proud to donate a percentage of our profits to The Brain Tumour Charity.
They do amazing work having now helped over 20,000 people.
To help… Well that’s really simple!
You’re saved from doing those jobs you’d rather not be doing and the added bonus that some of the money goes to save a life. Win:Win

It really is a

“No Brainer”