Our Services

We understand that things don’t always go to plan. Whatever problems crop up in your life, Vi-VA Virtual Assistants offer flexible options to take care of things. From small tasks that get in the way, to ongoing projects that need a helping hand. Check out more about our different services.

Admin Support

Diary Management

Digital Declutter

Bookkeeping

Research

Copywriting

Credit Control

Travel Bookings

Home/Work Balance

Inbox Zero

Membership Services

Business Coach Services

Admin Support


Is your admin out of control?

Ask any business owner what they need most, and the answer is usually ‘more time’. If you’re trying to fill all the roles in your business, it can be exhausting. And it’s hard to be productive when you’re being sidetracked by the little things.


Call in the experts

At Vi-VA we love bringing order to chaos and we’re experts at admin. From data entry to ordering supplies and making calls to typing, we’re committed to working on your business as if it was our own. We’ll free you from the day to day chores so you can make the most of your time.


Start your success story now

Our most successful clients have realised that they need to concentrate on their core business. You won’t find them burning the midnight oil to get paperwork done! They know that our hourly rate is much cheaper than their own.

Bookkeeping

 

Save time for the important things

Are you still wasting time pouring over the books each month? Time that could be better spent doing more important things – like growing your business or relaxing with the family.


A fresh approach without the stress

The books will always need keeping, that’s a given, but at Vi-VA we’ve discovered a refreshing new way to get things done, with less stress and less hassle. We do bookkeeping differently.

 

Take control of your information

Bookkeeping doesn’t have to be about time consuming data entry. The latest software allows you to cleverly automate much of the process but also review, transfer and report your information easily. Great for saving your precious time, not to mention your sanity!

Credit Control


So why ruin that relationship?

Nobody likes those awkward conversations with clients when invoices are overdue. Until then you’ve spent hours chasing their business, trying to impress and keeping them happy.


Outsourced finance department

Think of us as your outsourced finance department – whether it’s a call to chase a late payment or regular collections and invoicing, we’ll take away all the stress and frustration that credit control can entail.


We know our stuff!

A large part of Sarah’s background is in collections and debt recovery – you’d have to look far and wide to find another VA company with as much experience!

Business Coach Services

You Coach

You lead, deliver and see the bigger picture. You plan events to inspire and challenge your audience; taking a great idea and making it a reality. With a passion for developing people, you love your work!

The Small Details

The ringing round, sourcing equipment, answering the same emails about parking and dietary requirements. The venue quotes, delegate brochures, ticketing websites, refund requests. The hotel bookings, train tickets, name badges, seating plans. Leave all that to us. Glide seamlessly from your initial event idea to the actual day without having to do anything more than you want to. We’ve got the experience and know how to take care of it all.

And the Best Part

You can keep delivering while we can keep your business running – invoices and emails, calls and credit control. Don’t come back to find you’re falling behind, make sure you’re staying out front.

Diary Management


Why do I need my diary managed?

Many clients initially don’t realise how diary management can really improve their productivity. By allocating blocks of time to specific activities such as client follow up calls or arranging appointments in one area of the country on the same day, the time and cost savings soon mount up.


Attention to detail

Anyone can add an appointment to a diary but an expert realises it’s the detail that’s key. Client notes and history, address details and contact numbers for taxis, hotels and more, we never book an appointment without you being fully prepared.


The way forward

Imagine waking up on a Monday morning and knowing that your week ahead has been planned already – you know where you need to be, when you need to arrive and what you have to take. Welcome to a well-managed diary! Get in touch today to start making this your reality.

Research


Wave goodbye to frustration!

Are you going round in circles looking for the information you need? Whether you’re researching the local market for a new business venture, getting clued up on your competitors or you simply need to find a holiday cottage for 6 in August that doesn’t cost the earth, we can help.


What you need, when you need it

Our team has several natural researchers who can always find the facts under pressure. We pride ourselves on our tenacious approach – whether it’s locating a last minute Christmas present or finding the cheapest flights, we’ll treat each search as if it’s our own and go the extra mile to find what you need.


Working to your requirements

Worried about getting value for money? Some companies see research jobs as a blank cheque – they promise the earth then deliver very little research and a large invoice. We always keep you updated and work to your constraints, be that time or budget, so you’re never left with a nasty surprise.

Travel Bookings


A personal approach

Travel is a personal thing. So at Vi-VA, we take the time to get to know your preferences. From aisle seats and quiet carriages to hotels with a pool or gym, we’ll always book the best fit for you. We’ll never recommend a cheap long haul flight that requires you to change five times (unless you ask us to!) or book you anywhere we wouldn’t stay ourselves.


Attention to detail

We’ll check if you need a visa or injections, look for the best exchange rates and search for the best prices available. If you have specific requirements such as hotel ratings, flexible booking options or price bands, we’ll work to locate the best choice every time. When it comes to making sure every little detail is covered, you can trust Vi-VA to get it right; we treat every trip as if it’s our own.


Insider knowledge

Joanne has extensive experience, having previously worked for a prestigious travel agent for many years. Overseeing the team with this valuable knowledge, she knows how to get the best deals and all the right questions to ask when planning your trips. Why entrust your travel arrangements to anyone else?

Digital Declutter


Is your digital life out of control?

You might be familiar with decluttering your house or your office but have you stopped to think about your digital life? It’s well known that computers (just like us) slow down with age; drives get clogged up with forgotten and unused folders, file fragments, and duplicated data.


Streaming your correspondence

Is your email account nearly full?  Do you struggle to keep on top of your emails or can’t find the important ones among the rest? Vi-VA can set up filters, labels and rules within your email client, to organise your mail as it arrives, resulting in a manageable inbox. We can unsubscribe from unwanted mail, re-organise your contacts, clean up RSS feeds or even clear out old email folders, saving what you need to keep into your document filing system.


Welcome to the cloud

These days the cloud is where it’s at – secure storage, accessible from wherever you are and guaranteed to take away the fear of losing everything you’ve saved. We’re passionate about it and want you to be too. Have you ever upgraded your computer but you’ve no idea how to move everything you need from your old one? With the cloud, you need never worry again as everything is there for you to access straight away.

Copywriting


Something to say, lost for words?

These days, what you say and how you say it can mean the difference between making yourself heard and fading into the background. But if you’re not much of a writer, getting your copy just right can be daunting, not to mention unnecessarily time consuming!


Your words in our hands

Our team has years of experience of putting together hard working copy, from blog posts and SEO led website content to informative newsletters and attention grabbing sales material.


Speaking to your audience

At Vi-VA we take the time to really understand your audience – what makes them tick, what they’re looking for and what they need to know. Getting this right means your message will really resonate with the people you’re trying to reach.

Home / Work Balance


Helping busy lives run smoothly

So if you’ve discovered that we can make your working life easier, why not let us help you get the most from your personal time too? Maybe life has got so busy that you never feel on top of things or perhaps you just don’t seem to get any quality family time together. Well you don’t need to struggle on alone – Vi-VA can help you get things back under control.


Reclaim your weekends

Do you really want to spend your spare time looking for the best insurance quote or trawling the internet for a cheap flight? Maybe you’re trying to source a particular toy for your child’s birthday or want to research golf lesson costs. All these things take far more time than you realise and if your to-do list is growing by the week, it’s time to take action.


Make memories not lists

It’s far too easy to postpone the things that make you happiest and get bogged down with the day to day stuff. Why not let Vi-VA take away the mundane tasks that are ruining your free time? After all, we’ve yet to meet anyone who wishes they’d spent more of their life doing chores! Sign up for your free trial today.

Copywriting


Something to say, lost for words?

These days, what you say and how you say it can mean the difference between making yourself heard and fading into the background. But if you’re not much of a writer, getting your copy just right can be daunting, not to mention unnecessarily time consuming!


Your words in our hands

Our team has years of experience of putting together hard working copy, from blog posts and SEO led website content to informative newsletters and attention grabbing sales material.


Speaking to your audience

At Vi-VA we take the time to really understand your audience – what makes them tick, what they’re looking for and what they need to know. Getting this right means your message will really resonate with the people you’re trying to reach.

Inbox Zero

Is your inbox giving you a headache?

If your inbox has got out of control, it can leave you feeling exhausted and overwhelmed. So, if you’re losing urgent emails in amongst the spam or using your inbox as a To Do list, it’s time to take back control. We’ll get you to inbox zero and make sure you never miss anything crucial again.


Keeping you on track

Getting you to inbox zero is only half the story. We want to keep you there as well, so for less than you think, we’ll make sure your inbox stays organised. Wouldn’t you like to free up your time to focus on your business goals instead?


Fully up to date

If you’ve found yourself obsessively checking your emails and distracted from the important things you need to do, we’ve got the perfect solution for you. We’ll manage your emails, alerting you to anything important by text so you can relax and get on with your day, knowing everything is in hand.

Membership Services


Member Engagement

Keeping your members happy is at the core of all we do. We never forget that a happy and engaged member is likely to renew year after year, as well as spreading the word to others that they should join up too!


Event Management

We know that certain times of the year are very busy. Whether it’s your annual conference, AGM, training programme or the added work of membership renewals, our experience and teamwork means that everything will run smoothly.

Accounting & Compliance Specialists

With our Chartered Accountant Noel on the team along with compliance experts, we really can offer you the complete solution to all your admin and financial needs.