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Viva have been a constant support to UKCFA for nearly five years. We have had the same dedicated VA for all this time who deals with all our account membership issues from initial application, administration of their account to the everyday membership communications. She also supports us in the organisation of our monthly meetings, updating our website and maintaining our accounts. Additionally, she is there to help us for all the other little things that crop up along the way. I would fully recommend Viva.
Julia DrovesUK Crowd Funding Association
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My Virtual Assistant Beth is an absolute Godsend! She has been more than helpful in organising my messy mind and I cannot thank you or her enough. We get on so well and she's doing an excellent job.
Ngozi WellerDirector & Co-founder, Aurora UK
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Totally reliable, accurate, ‘right first time’ work – and great people to work with.
David WallCLS Europe
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I was organising a 3-day conference for international staff from around the world, and Jane was a great asset in supporting me with this. She got on with any task and was so thorough, seeing everything through to completion. Jane was brilliant at communicating and keeping me in the loop, whilst still managing tasks without needing me to advise all the time. She regularly kept me updated about the hours she had done, how many she had left, and when she planned to work, so I knew the best times to contact her. Jane was flexible and would pick up tasks at short notice, being willing to change her hours if needed. She was also great at taking initiative, whilst balancing this with gaining my approval for decisions when needed. I would definitely recommend Vi-VA if Jane is anything to go by, I couldn't have organised the event without her.
Annaacet UK
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Uber have worked with the team at Vi-VA Business & Lifestyle for quite some time now. We are a fast growing business, quite often with tight client deadlines to meet, therefore using Vi-VA for admin as well as marketing support has been extremely helpful in our fire fighting phase! We know that we can provide Sarah and the team with a project and not worry about them delivering on time or to the standard our clients require. Vi-VA have helped us with copy writing, partner sourcing, data check and entry as well as being a professional overflow for inbound calls and email requests. We will no doubt continue to use their services.
Sarah CrossUber And Code Beautiful
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Cathy and Amie have been fantastic. They have both been very professional, efficient and certainly helped us with the current workload. I am sure we will need your company’s services again in the near future.
Aldo De LeonibusGraphic Designer, Owl Eyes
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Working with Vi-VA is fantastic, the team are always on hand to help out, from answering member questions, to organising the board meeting and our events. They are an important addition to our team, friendly, professional, reliable, everything we need and more besides.
Gail DixonAssociation of Sign Language Interpreters
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Vi-VA were recommended to me by another small business owner. The joy of the service is that they are there exactly when you want them and they have provided extra capacity and support for me when things have been frantic.
By providing me with admin assistance, they allowed me to concentrate on my business’s key areas and fee generating work, confident that they were carrying out work to the high standards I require, but without having to worry about the hassle and paperwork of employing someone on a temporary basis.
Their work was promptly delivered and accurate. The capability of their assistants ensured they were excellent value for money as they took less time than it probably would have taken me!
ClaireMeritas Marketing
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Allison’s expertise in HR is invaluable. She has a wide range of practical experience and a thorough theoretical knowledge of legal issues. In conversation she makes complex issues accessible and straightforward. I would recommend her services to any company in need of HR advice.
Carolyn MayStill Much To Offer
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I’ve used VAs for about 4 years now, but I’ve never seen such a wide range of skills that Vi-VA offers. I know my business thrives when I outsource the stuff that takes too much of my time – I’ve proven it time and again. I use Vi-VA because their VAs are top-notch and will turn their hand to far more than just typing and answering phones. Sarah is bold, innovative and trustworthy. With her company Vi-VA, she offers an impressive and professional range of services for small businesses. She serves her clients with customer service that is second to none and her team of experts seem to follow her lead.
Amanda AlexanderCoaching Mums
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We’re grateful of the support over the last couple of years from Viva. It was a perfect match for our requirements during a period of transition, Viva are both flexible and highly professional. Their service exceeded my expectations.
Antonia worked to ensure her service and approach blended well with other contractors we had in place and provided a consistent service to our members, with minimal input from me.
Abigail PageAssociation of Geographic Information - Chair
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Marion was my secretary at Chester Royal Infirmary and subsequently the Countess of Chester Hospital from 1987 to 2003 and also my private secretary at the Grosvenor Nuffield Hospital from 1997 to May 2011 when I retired from private practice. Throughout this time she has been the most efficient and punctilious secretary I have ever worked with. Her organisational skills are in the very first rank and her typing faultless. In addition to this she has an excellent manner, is unfailingly polite and has always got on well with patients and colleagues alike.
MR Michael G Spencer M.A. (OXON), B.M., B.CH., F.R.C.S. (ENG)Consultant Otolaryngologist
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"Vi-VA, have been a constant source of support and help over the last 6 years. It feels like longer if honest as we have built up such a good rapoor and friendship with our PA. We cannot fault Viva and have always found their services to be kind, courteous, professional and going the extra mile for their clients. We would highly recommend Vi-VA to anyone."
Simon and Liz O'Rourketree carving.co.uk
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Vi-VA provide an invaluable service and get the job done very quickly and professionally. Huge thanks to the whole team.
Donna MarshallNHS Workforce Review Team
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I just wanted to let you know how fantastically well Antonia has undertaken my arrangements. I’ve been impressed with her accuracy, completion and speed of response. Outstanding.
AndrewNorth Wales
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I’ve returned again and again to Sarah and her team. I’ve found their services always professional and on time. Sarah will help us out if I need help in the last moment and has been very accommodating with us throughout the time we have worked together. I would recommend Sarah and her team to anyone looking for good results from a virtual office team. We first used Vi-VA as we needed help at the last minute and did not have the resource available at the time to provide the work needed. Vi-VA are always organised, diligent and helped us to get the work we needed done quickly. They are very efficient, trust worthy and get the job done!
Sharon Baker
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"I have been delighted with the service that I have received From Anna at Vi-VA, who has worked as VA to my company DEESURVEYS. Anna has been easy to work with and has provided a good professional service."
Gavin Floyd FRICSFounder at DEESURVEYS Ltd
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As a small business, having the flexibility to use a virtual assistant is invaluable, especially when deadlines are tight. I’d happily recommend Vi-VA to anybody for their responsiveness, professionalism and versatility.
Sam MarshallClearbox Consulting
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Thank you for providing us with professional and capable VAs. They proved to be an asset to our team at a time when we needed the additional support to manage our increased workload. They slotted straight into our existing team and we found their service to be invaluable!
Isabelle ParasramGreycoat Law
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Sarah and the team have been a real help with our whole debt management and accounts process. They went through the old process and step by step improved all aspects of it. They handle all areas of it for us, from initial client calls, to reminder letters and all the way through. They have improved our collection rates significantly, and have a professional and positive approach which is reassuring and very important for us. Their involvement has meant what can be a tricky area is now efficiently run and we don’t keep having to check how things are going, it just gets done properly.
Daniel MaycockOnionring
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We were fully supported from end to end. Without the support of Viva membership services we would have got really bogged down in the day to day operations. Instead we were able to delegate all of the jobs that needed to be done and we could focus on growing our membership base. Invaluable.
Noel GuilfordMBHQ Director
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I did not know where to start – 3 years of domestic and work email saved in my inbox—important contacts and attachments but the inbox was full and I had no system. Then I discovered Vi–VA. They actually can work with you and declutter your lap top and emails. A brilliant service! I am now all sorted out thanks to Sarah and Rachael – I could not have done this myself -absolutely marvellous. My business is back on top again. Thanks so much.
Pat PricePrice Jones Ltd
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I trust Antonia and Vi-VA Business & Lifestyle with some really important tasks. Whenever I need that extra level of detail put into working through complex travel arrangements, I drop Antonia an email and know that mountains will be moved to make it happen. It’s the speed, efficiency, accuracy and kindness in the service that I value most.
Andrew Griff-Owen
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I had been managing multiple email inboxes for a while, whilst trying to run my business. I had always been apprehensive about outsourcing email management, but after a few months, I knew it was something I should have done earlier. With Vi-VA, I am confident to take a step back knowing that our customers receive even better service, and nothing gets missed.
JackWattage Media, www.wattagemedia.co.uk
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"We always find Sarah and the team really helpful, whether its just one off jobs we haven’t got time for or longer projects. We recently used Vi-Va to help with some lead generation for our events, we found them hard working, surpassing targets we had set and delivering good results. I’d certainly recommend them."
Danny MaycockCheshire Food Festival Ltd
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Everything is going really well with my Vi-VA service. Sue is just wonderful! Learning to work with a VA has been a learning curve, but now that I'm starting to see how it can best work I’m rather blown away!
Jacqueline H
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"I have been working with Vi-VA for a couple of years now and Katie has really got to know me and my business. She creates my social media content and schedules the posts at optimal times. She also supports me with email marketing and writes my monthly blog posts. Katie understands my business and my customers, and although she has created a very efficient process for me to review the content, I rarely change a thing she creates for me! She captures my voice perfectly and my clients have no idea that someone else is writing on my behalf. Working with Katie means that I have more time to focus on my clients – which is exactly what I wanted from a Virtual Assistant service. I wouldn’t hesitate to recommend Vi-VA to anyone else."
Fiona HughesOwner, The Skinologist
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"We simply would not be where we are now as a business - nor able to operate in a way that suits us personally - if we didn’t have the wonderfully organised and fabulously efficient Ali helping us… I’ve had the pleasure of working not only with Ali - but also a number of other VAs on the team - and each time, I breathe a sigh of relief. Truly, I can’t recommend them enough"
Olivia Stefanino FRSAChief Enlightenment Officer, Enlightened Money Ltd
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"Abi is making my life sooooo much easier - my kids' birthday parties are sorted and my daughter is now attending the swimming lessons that I've been promising her for 18 months! My mental load has definitely been eased by Abi. I'm very grateful indeed for Vi-VA / Abi's service!"
Ruth G
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"My virtual assistant June was very well matched to me - happy, warm way of being, with a sense of humour. There’s no judgement for my off the wall and unstructured ideas. She just works with me to get it done and is up for anything! She’s such an asset I upped my hours almost within the first day or two of us working together!"
Kylie L
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"My virtual assistant Lisa has been absolutely brilliant! She’s so efficient, helpful and thoughtful."
Lucy C
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"I'm delighted with my Virtual Assistant Temi. Nothing is too much trouble and she clears our to-do list, so we don't have to think about it."
Colin C
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"I have been absolutely delighted with the work that Jane and Lisa have been doing for the Institute of Science and Technology, and the friendly and accommodating support that they provide. They have picked things up more quickly than I had expected and are happy to try tasks that they may have not done before, which is excellent and really helpful."
Joan W
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Frankie is wonderful. She is providing great support to me, and is such a lovely person too.
Lindsay RockeCareer & ADHD Empowerment Coach
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Jane and Lisa do a fantastic job of supporting the Aromatherapy Trade Council. They make sure our members receive the support they need, as well as providing essential admin for the ATC. I wish I had found Vi-VA years ago!
Ray GransbyAdministrator, Aromatherapy Trade Council
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June was amazing. I’ve never had a VA before, but she explained everything, regularly checked in to make sure she was doing what I’d asked and sought clarity on anything she didn’t understand. She was willing to try several things that she hadn’t done before (new systems and strange requests given the nature of our work) and excelled at all of them. She was cheery and an absolute pleasure to work with. She communicated well and I always knew exactly what was going on! Thank you June and THANK YOU Vi-VA. Would definitely recommend!
Cassie HealeyCEO acet UK
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My VA Frankie is doing an amazing job! She has taken such a weight off my mind, and provides excellent suggestions of how to improve my ways of working. I really enjoy working with her.
Kathleen
