Welcome to ‘Inbox Zero’


Is your inbox so full that you don’t know where to start? Or perhaps you’ve lost important emails in amongst numerous promotions for office equipment or speculative sales pitches?


And if you’re guilty of checking email obsessively but can’t remember when you spent as much time with your kids, our Inbox zero package is designed with you in mind.


Emails are a wonderful way to do business, but it doesn’t take much for them to get out of control, leaving you exhausted, overwhelmed and distracted from the more important tasks you need to do to grow your business.


And maybe you’re one of the many people using your inbox as a To Do list. It might seem like a great idea but you’ll soon lose track of what’s spam, what’s unread and what’s still waiting to be done – making your system just another thing causing you unnecessary stress.


So if you’d like to get your inbox under control and then maintain it for a small fee each month, we’ve got the perfect solution: our Inbox Zero package.


What does this package include?


Well at Vi-VA, we’re all about bespoke solutions so give us a small amount of time upfront to learn your inbox dos and don’ts then we’ll use our system as a basis for getting you to Inbox Zero and keeping you there!


And if you think well that sounds great but you just don’t have the time right now to sort it out, it can be as little 10 minutes a day for a period. Or why not invest in your wellbeing, bite the bullet and do it in one chunk – we’re VAs, we’re very flexible!


Or if you’re cringing at the thought of showing anyone your inbox and how large it’s grown, don’t worry! We’ve seen it all before and we’re only ever interested in helping improve things.


Focus on all the time you’d save each day if you broke the email checking habit and didn’t have to wade through irrelevant emails – what other things could you be doing that would benefit your business?


If you want to find out more, visit out FAQ below and then we’d love to hear from you.  Call 01244 340351 to discuss how we can help.





What can I expect form the Inbox Zero service?


We’ll spend some initial time learning your inbox – your preferences, typical replies, who you want to hear from and who you don’t. Then we’ll set you up for a future of Inbox Zero – using filters, creating standard responses, unsubscribing, auto-forwarding and archiving amongst other techniques.


Then we’ll keep you there – handling day to day emails and freeing up your time to concentrate on your core business.



I’m not sure how I feel about someone else answering my emails for me


We understand this is a big jump if you’ve always done this yourself but we’re happy to work with you until you feel fully comfortable about this.  If you choose the Surge package, we can work with standard responses or draft the emails and you can check them initially until you are used to it.


We have vast experience of managing inboxes for clients so we’re confident you’ll be happy with the package once you’ve spent the initial time working with us to show us what you need.



My business style is far from standard – do you really offer a bespoke service?


Yes, we do. We have an underlying system that we use but we’ve built our business on offering flexible and tailored support, so we treat every new client as the individual they are.


We’re always looking to work with clients to build a long term working relationship, so we make sure we listen and give them the service they need.



Will I need to swap to a different email system?


If you’re not already using Gmail, we will move you over to this system as we’ve found from years of experience that it’s way ahead of the others. This doesn’t mean any change to your email addresses though – we’ll just use it to manage the emails.



How do I manage my tasks if you’re telling me not to use my inbox as a To Do list?


We’ve tried out lots of To Do list software over the years so we’ll help you find the right solution for you. By keeping all your tasks away from your emails and date ordered so you never miss a deadline, we’re confident you’ll soon realise your inbox wasn’t working as well as you thought!



What happens when I’m away or in a meeting?



You can relax knowing your inbox is covered. If it’s non-urgent, we’ll take care of it but if you’re waiting for something important, we’ll always get in touch as required and text/call you once it arrives. No more wasting whole days waiting for someone else to get in touch – you can carry on with your day, safe in the knowledge that nothing will be missed.



How much does it cost?



The REVIVE package: £350 upfront then £50/week
The SURGE package: £350 upfront then £125/week



What is the difference between the ‘Revive’ and the ‘Surge’ package?


The Revive package and the Surge package organises your emails, ready for you to pick up the urgent ones and reply.  The Surge package gives the same benefits as the Revive package plus it includes us replying to your emails on your behalf.